FAQ

Q

発送方法について教えてください。

A
折りたためる商品については、基本ネコポス便にて発送いたします。 ネコポス便に入りきらない商品に関しましては、ヤマト普通便にて発送いたします。
Q

販売期間について

A
イベント出店の際には、在庫管理が同じなため一時的にSOLD OUTとさせて頂く場合が御座います。 イベント終了後、再度販売開始になる場合があります。
Q

Regarding overseas shipping

A
We can ship to these 3 countries. ・Republic of Korea ・Taiwan ・Hong Kong We will cancel the order if we receive the other countries ordering. I appreciate your understanding. *The shipping is only Yamato transport. *Product prices include Japanese consumption tax. It is adjusted with shipping fee.
Q

Notes about overseas shipping

A
All shipping are tariff deferred payment. When you receive products, please pay tariff. Please pay tax and/or custom fee in accordance with the low in countries which you receive as customers have a responsibility for the tariff . The amount of tax is calculated and charged based on product price and shipping fee on the invoice . The way of calculation can differ by the country. For more details, please contact your local custom office.
Q

Notes about overseas shipping

A
*Each product price and shipping fee are on the invoice respectively. Individual customs clearance may be required depending on the destination country, then you may need to submit a copy of your ID to a carrier.
Q

Notes about return or change in overseas shipping?

A
*If you would prefer to return or change products, extra tax and/or custom fee may be required. Please note that you may need to pay extra cost to return or change products.